• You can return your order within 28 days of the date it was delivered to your selected store
  • If you have collected your Click & Collect order, you can get a refund by returning it to any Dune London store or return it directly to our warehouse using the label on the paperwork within the package you receive your order in
  • Please stick the label on the packaging and re-seal the parcel. You can then drop it off at over 7000 collection points. Visit the CollectPlus website to locate your nearest collection point >
  • If you have not collected your order, please call the Dune London store to advise or contact our Customer Experience Team
  • To find your local Dune London store, please visit the store locator >