- You can track your return by visiting CollectPlus using the tracking number provided on your postage receipt.
- Items returned to us via CollectPlus can take 5 days to arrive with us. Once received your refund or exchange is usually processed within 2-3 working days.
- As soon as your refund or exchange has been processed, we will let you know by email.
- You can also return your order to any Dune London standalone stores for a refund. This excludes PayPal transactions.
- We can offer exchanges on items that are the same size and colour, but when a different size is required. This is dependent on stock availability at the time of processing your return once received. Exchanges can only be provided for UK mainland orders.
Modified on: Thu, 7 Mar, 2019 at 1:41 PM
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