Delivery

What is Head Over Heels Unlimited?
Pay for delivery on your first order and receive unlimited FREE UK Standard Delivery or Standard CollectPlus Delivery on all future orders for a year. Terms ...
Thu, 7 Mar, 2019 at 12:09 PM
When will you deliver my item?
We deliver orders Monday through to Saturday.  The time of day will be communicated to you directly by the courier service via email and text message.  W...
Fri, 8 Mar, 2019 at 5:00 PM
What is the cut off time for next day delivery?
Orders need to be placed before 5pm, Monday – Thursday. Any orders placed after 5pm Thursday, will be delivered on Monday. Any orders placed after 5pm on Fri...
Thu, 7 Mar, 2019 at 12:09 PM
What is the cut off time for Saturday delivery?
Orders needs to be placed before 5pm on Friday and can be placed any time prior to this throughout the week. Please note, any orders placed after 5pm on Fri...
Fri, 8 Mar, 2019 at 5:02 PM
Which courier will be delivering my order?
The delivery services we use are Hermes, DPD and the Royal Mail. Please check your tracking link to see which courier is completing your delivery. Please no...
Thu, 7 Mar, 2019 at 12:09 PM
Are there any delivery exclusions?
We can deliver across the UK, but for some areas we can't offer a Next Day delivery service. These areas are across the Scottish Highlands and Islands a...
Thu, 7 Mar, 2019 at 12:09 PM
Can I choose a specific time or day for my delivery?
This is not a service we offer. However, you can opt for Next Day or Saturday delivery and with both of these options, you will be provided with a two hour t...
Thu, 7 Mar, 2019 at 12:09 PM
Do you offer free delivery?
Yes, you can get this two ways: Using our Head Over Heels Unlimited service - you'll receive free UK standard delivery for a year after you'v...
Thu, 7 Mar, 2019 at 1:46 PM